Job Description

• Our Client provides their workforce with a hybrid work environment. Most positions have a combination of
• work from home and work in the office, which varies by position, department, and business need. Training
• is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must
• ttend training every day to build proficiency.
• No Preplanned PTO will be approved during training weeks.
• ll candidates MUST be local to middle TN and able to commute to our Client's office in Nashville, TN as
• needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per
• week.

• Determine individual and family eligibility for our Client's care programs.
• ssist in coordinating and communicating schedules to internal/external Clients.
• Conduct client interviews, collect facts and information, and compile case data to provide

• recommendations to an attorney.
• Timely management of casework, including proper documentation and case resolution.
• Provide legal research, analysis of legal papers, and draft legal documents. Document findings
• ccurately.
• Work efficiently / effectively in multiple databases to extract information.

• ttend workgroup meetings and participate in discussions.
• ssist leadership team, as necessary.

• Must have a bachelor's or associate degree.
• background in Paralegal studies is a plus.
• Work experience in a Legal environment a plus.
• Customer service or call center experience a plus.
• Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
• Excellent time management skills with the ability to prioritize work to meet specific deadlines with

• minimal supervision.
• Excellent verbal and written communications skills.
• Keen attention to detail and adherence to deadlines.
• Strong time management, note-taking, email organization, and distribution skills.
• Critical thinking and problem-solving skills.

• The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and

• remotely based on the team's schedule.
• The position is contract for 12 months with an opportunity to be extended.

• Bachelor's or Associate Degree
• Critical thinking and problem-solving skills
• Excellent verbal and written communications skills
• Microsoft Office
• Microsoft Word
• Excel
• Outlook
• PowerPoint
• SharePoint
• Paralegal studies/background

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